Contact KeyboardAnalyzer
Send support questions, bug reports, and product feedback by email so we can review the details accurately.
Support and feedback
Email support
For help with a test result, a broken page, or a content issue, email us directly.
support@keyboardanalyzer.comResponse expectation
We review support and bug-report emails as capacity allows, usually within a few business days.
Languages
English is the best support language. Reports in other supported site languages are welcome, but replies may take longer.
What to include in a bug report
A clear report helps us reproduce keyboard, mouse, or browser-specific issues faster.
- Browser name and version, operating system, and whether the issue happens on mobile or desktop.
- Keyboard model or laptop model, connection type, and any custom firmware or layout software involved.
- The exact page and steps you followed before the issue appeared.
- What you expected to happen and what appeared instead, including screenshots when useful.
Privacy and terms
Review the current policy and terms for data, ads, third-party services, and acceptable use details.
Contact FAQ
Quick answers before you send a support email.
Can I submit a support request through a web form?
Not currently. Email support@keyboardanalyzer.com so your message includes the context needed for follow-up.
Can you tell whether my physical keyboard is broken?
We can help interpret browser test behavior, but a web page cannot fully certify hardware faults. For repeated failures, compare browsers and devices or consult the keyboard manufacturer.
Do you store what I type during keyboard tests?
The keyboard test pages process key events in the browser for live feedback. Do not type passwords or private text into diagnostic pages.
Where should I start before contacting support?
Try the relevant tool page first, reset the test, compare another browser if possible, and include those results in your email.